National Learning hub for Volunteering

Content updated with COVID-19 resources.

In these challenging times, it is fantastic to see so many volunteers, and the staff that support them, helping our health and care services.

Your safety is paramount, which is why we have pulled together guidance and learning so you can: continue to volunteer where it is safe to do so; prepare for volunteering when the risks are reduced, and continue to learn and develop your knowledge and experience.

Log onto our hub to find resources to ensure that you understand what COVID-19 is, and what it means for you.  Along with our full education programme there are free COVID-19 materials accessible via our partners at e-Learning for Healthcare.

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During the Covid-19 pandemic, volunteers, and the staff that manage them, are  a vital support to health and care

Please check back regularly as we are adding more resources to support you.

For volunteers who are ready to help and have time to prepare whilst you are waiting to start, you can complete e-learning using the National Volunteer Standards. For volunteers already supporting Trusts with your time, you will find refresher sessions on Roles and Responsibilities and Infection Prevention and Control reminding you of the importance of protecting yourself and others.

For those of you who are already volunteers, but have been asked to self-isolate, there are courses and links here for you to help you to keep your mind and body active in the coming weeks.

Powered by Helpforce, supported by Health Education England

NHS Health Education England

The national learning hub for volunteering is the result of great minds coming together with shared aspirations for the future of volunteering in health and care. Helpforce, in collaboration with Health Education England (HEE) and the NHS, has developed national standards to connect those involved in health and care volunteering with training and education opportunities; because we all believe in the power of volunteering.

Helpforce is a small charity working with many partners in the NHS and social care to release the power of volunteering. To find out more visit our main website.

Visit Helpforce


“The new learning hub by Helpforce is a real game changer and a fantastic tool that encourages the development of volunteer management professionals to improve their skills and support their personal development, it also offers volunteers the opportunity to access quality training and work towards an national NHS volunteering standard. The learning hub will provide much needed support to all areas of health and social care volunteering.”

Barry Pridmore, Volunteer Manager at the Royal Marsden NHS Foundation Trust

Join our community of excellence

Register today to create your profile and start a new personal learning journey.

I am a volunteer

Expand your skills and knowledge and open the door to new opportunities by working towards the National Volunteer Certificate.


I work with volunteers

Continue your professional development with our Self-assessment Tool – a time to reflect on your achievements and identify future training needs and opportunities.


Useful courses

If you are new to the world of volunteering these introductory courses might be useful to you.

What are the benefits of volunteering?

A short article which talks about the benefits of volunteering. There are also other activities on the page which will help you see the value in volunteering.

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Introducing the voluntary sector

This is an introductory course which explores the wider voluntary sector. If you have limited time you may want to specifically look at weeks 2, 6, 7, 8 which are particularly relevant to you as a volunteer.

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The NHS Explained: How the Health System in England Really Works

This is a short course which explains the English health system. The course does not run all of the time but you can set up an email alert for the next available presentation.

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